Meet Our TransAct Team

Heidi Crenshaw-Hayes is a wife and mom of five amazing kids; Shelby, Haley, Collin, Saylor and Kyle, and let’s not forget to mention her ride or die four-legged rescue dog named Harley Jo.  She has a passion for helping others and puts her whole heart into her family, friends and clients.  

Heidi brings a wealth of knowledge and skills to her clients having played on all sides of real estate since 1997, as a Sr. Loan Officer, Realtor, Brokerage Sales Manager, CE Instructor, Mentor and her most recent position was Business Development for a Clear Lake title company. 

Heidi is a visionary and gets her clients excited about what could be, then partnering with them to find ways to make it happen. She is a real estate technology nerd, a Certified CE Instructor and a Brian Buffini Mentor. Heidi has a true passion for giving the tools that provide the needed leverage to her clients to crush their goals. Heidi contributes with strategies and insight that help her clients connect the dots, utilizing all of the real estate technology available and creating systems to help them in this ever-changing market. She is not afraid to deal with tough issues within and outside the doors with style, determination, and honesty.  

She believes that we are all born with the ability to achieve our dreams and loves being a part of her clients success story.   Your Success is her Why!

Rhonda, a long time Texan, attended the University of Maine at Augusta where she studied pharmacy. She spent twenty years in the pharmacy industry, working in clinical pharmacy, oncology, and pharmacy technologies before relocating to Houston Texas where she started her own retail business. After ten years of owning and operating a successful business, she wanted to spend more time with her family and focus on her true passion, real estate. After obtaining her license to practice in Texas, she joined a Clear Lake real estate team where she led the commercial and residential real estate transaction coordination efforts. 

Rhonda is married and has six children and three grandchildren. When she is not serving her clients, Rhonda enjoys interior design, baking, and travel. 

Jen is a Houston Native and a mother of two.  family is her big why and her children are her first priority.  Jen has been a proud volunteer with the Houston Livestock Show and Rodeo for the past 10 years on two committees and serves on the Grace School Parents' Club Board at her daughters' school.  

Jen has had her real estate license since 2013. She started doing transaction coordinating for Realtors when she realized her fellow Realtors needed a one-stop-shop for their real estate transaction needs. She is dedicated to all parties receiving the best service and prides herself on providing peace of mind throughout the entire process.  You will realize very quickly she puts her whole heart into helping agents achieve their goals.  As a transaction coordinator, it is important to Jen to be the leverage her clients need by taking away their worry of paperwork or deadlines.  She takes care of it all with constant communication to all parties.  Jen is fully committed to her client's success and is ready to get to work for you.

Karla was born in Davao City, Philippines.  She identifies herself as a person who is passionate and focused on achieving her objectives. Her motivation comes from her family and that includes her dog, Choco, her source of strength. 

Karla attended a prestigious university in the Philippines. While in school, she helped her mom with their family business. Despite being introduced to the business industry at an early age, she was able to balance her studies and work.  Karla transititioned to a virtual assistant position several years ago where she quickly gained skills and valuable experience working with various clients. Having some experience in the real estate industry she has discovered the industry is not only of interest but provides her with the growth potential she desires.  Karla aims to help her clients towards success and to reach their goals while growing her knowledge in the industry. Her greatest desire in life is to make a positive impact on the lives of others.

Haley graduated with a BS in Biotechnology and Animal Science from Oklahoma State University in Stillwater, OK.  Upon graduation Haley returned to Texas and is currently working towards her admission into a Graduate program.  She has been awarded a full time position with Baylor College of Medicine where she will be starting a full lab from the ground up and working on cancer research.  She began working with TransAct in accounts payable and accounting and is enjoying learning about the real estate industry.